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Your benefits


File a claim

With your insurance, you can receive protection for your credit card, deposit account or personal loan balance to help you meet your payment obligations. Please click below to download claim forms and get your claim started.


Check claim status

Looking to track the status of your claim? We will keep you updated every step along the way. Just login to your account to get updates on claims in progress.

Have questions?

Visit our FAQ section for information about filing a claim and checking your claim status.

Still can’t find what you’re looking for? Contact us via one of the methods below.



Give us a call:


Write us:

PO Box 195167
San Juan, PR 00919

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